The garage door remote won t work but the wall switch does.
Troubleshooting chamberlain garage door remote.
From informational videos to product manuals and troubleshooting articles the chamberlain group resource library has the information you need.
If they are working correctly the problem might be because of the safety sensors.
Some garage doors have infrared sensors that shoot an invisible beam across the door.
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Locate the force setting dials.
On chamberlain garage door openers they are usually blue.
Ensure the safety reversing sensor located right inside the garage door is connected and aligned properly if.
To interact with this component access the preview mode.
Now open the garage door with your remote to check if it opens fully.
Chamberlain garage door openers troubleshooting support find the chamberlain garage door opener technical support you need to get your garage door opener operational.
Other issues could be a bad battery or even an led bulb causing interference.
Chamberlain wd962kcd garage door opener troubleshooting inspect sensor wires for a short staple in wire correct wiring polarity black white wires reversed broken or.
The easiest and first step i suggest is trying to sync your remote again.
You need to enable security on this component as it could expose confidential information see allowing user impersonation.
Disconnect all wires from back of motor unit.
It includes how to articles videos product manuals and more to help you solve your problem.
E g if the dial is set to 1 increase it to 2.
Remove sensors from brackets and shorten sensor wires to 1 2 ft 30 60 cm.
Increase the open force adjustment dial slightly.
It may not happen often but if you need help diagnosing a problem or programming your chamberlain remote check out our resource library.
How to troubleshoot the chamberlain garage door step 1.