We look forward to visiting you and helping you with any issues.
Trouble shooting pella sliding glass door.
A pella flat screen sliding door may not latch properly if the door is misaligned with the frame s strike leaving you unable to lock your door.
Find the small plastic cap on each edge of the sliding door panel near the bottom.
You have broken glass.
If you need assistance with your pella product you ve come to the right place.
Request a service visit.
Turn the screw.
Your doors won t lock or unlock.
Locate your unit id serial number on your window or patio door.
Our experience with pella has been very good.
If you don t have your receipt please write down the unit id serial number on your pella product.
To align the door and strike correctly use a screwdriver to loosen the screw in the center of the strike.
Identify material product.
If the rollers are damaged install replacement rollers available at home centers.
Pella serial number find the serial number on your window patio door or entry door to ensure fast accurate service.
Request a service visit.
Discover pella s energy efficient replacement windows and doors.
Sliding patio doors don t swing open so they require less space to operate.
Use an aerosol lubricant to lubricate all the door rollers.
How to adjust the rollers on pella sliding doors.
Our old doors were removed and replaced with pella sliding doors that have the blinds in between the windows.
Open your pella sliding door halfway.
Find your original pella order number on your invoice or the original purchase order number on your sales receipt.
Pry the caps away with a putty knife to access the roller adjustment screw for each roller.
To clean and lubricate the hardware of a sliding closet door use a stiff brush a toothbrush or a hand vacuum to clean dust from the tracks.
Move the strike up or down as necessary to align it with the door.
You might need to schedule a service visit if.