Surface Pro 3 Power Cable Recall

Microsoft revealed earlier this week that the company is recalling a number of power cords following overheating concerns.

Surface pro 3 power cable recall.

65w 15v 4a ac power adapter charger for microsoft surface pro x pro 7 pro 6 pro 5 pro 4 pro 3 surface laptop 3 2 1 surface book surface go with wall plug and 6ft power cord 4 4 out of 5 stars 971 29 99 29. We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement. This recall also involves accessory power supply units that include an ac power cord sold separately before. After that clean everything with a soft cloth and check for any damage.

Check cables and reset your power supply unit. Microsoft has announced a recall for the surface pro ac power cord. Surface pro 3 computers have a silver case with windows 8 pro on the back of the device under the kickstand. Be sure to replace damaged cables.

If you bought a surface pro surface pro 2 or surface pro 3 in the us or. Surface pro and surface pro 2 devices have a black case with the product name on the back of the device toward the bottom. Simply plug in the surface connect cable to charge your device and access external monitors a keyboard mouse and more. Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.

Microsoft has issued a global and voluntary recall on official ac power cords for the surface pro surface pro 2 and surface pro 3 family of tablets. These cables have been found to overheat as a. We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices. If you are connecting your microsoft surface pro surface pro 2 or surface pro 3 to an electrical outlet that you are sure has power and the surface battery is not recharging properly there might be a problem with the power cord that came with your surface.

Those who need replacement batteries can call hp at 1 888 202 4320 or go to this page to see if their notebooks are affected.