Its charger doesn t supply enough power to charge the surface book 2 while under load which for our purposes means games.
Surface book 2 power supply fix.
Check cables and reset your power supply unit.
In some intense prolonged gaming scenarios with power mode slider set to best performance the battery may discharge while connected to the power supply provided in box with surface book 2.
Surface book 2 owners can now buy an upgraded 127w surface power supply that will solve the book 2 s power problems for another 125.
The surface book 2 is sleek svelte and damn powerful.
I have a large national registry medical exam in less than 2 weeks and my microsoft surface pro 3 has let me down.
Be sure to replace damaged cables.
This tends to.
As far as my microsoft surface pro 3 this will be the third power supply cord that i will be purchasing in less than one year.
The surface book 2 s problem seems to boil down to this.
Not happy about it.
Sadly it also struggles with a maddening battery drain issue during intense loads or when gaming even while plugged in.
At least one outlet the verge received a surface book 2 that had a problem charging while playing a video game on it.
Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.
How to fix surface book 2 battery problems.
It appeared as if the device was.