Helpdeskz is a php based free and open source help desk software tool that comes with an array of features.
Support desk software open source.
It allows agents to connect with one customer at a time and resolve the customer s query.
All that is required to run liberum help desk is windows server running iis.
Connectwise control is a help desk and customer support solution for small and midsize businesses smbs.
This customer service software allows easy customizations to meet unique business needs.
The dashboard is very simplified and it stacks various functions and processes on a single screen.
Diamantedesk is free open source easy to use help desk solution.
The messaging and mail functions are very convenient as well due to automatic pipelining.
It s based on modern technology stack that provides high reliability flexibility scalability and extensibility.
The software can be deployed on the cloud and on premise.
The help desk software is written in html and asp and is easily modified and customized.
Liberum help desk is open sourced under the gpl license and free for use.
Its free version supports one technician and up to three customer agents.
Otrs mantisbt request tracker osticket bugzilla brimir phd help desk liberum glpi simpledesk sinergia freehelpdesk adefhelpdesk eticket triage are some of the top help desk software open source.
It is a one point contact for customer issues and their fixes.
Help desk software is a software application developed to capture track and maintain customer queries online.